Delivery & Payment

Delivery methods depend on whether the destination address is located in Poland or Germany. Delivery time depends on the chosen shipping method and whether the ordered products are from the “Available immediately” category or “Upon order”.

🕒 Order Processing Time

Order processing begins within 24 hours from the moment the payment is recorded (on business days).
Processing time for “Upon order” products: 5–14 business days.
Processing time for “Available immediately” products: 1–2 business days.
If any delays occur due to material availability or order volume, the customer will be informed by email.

🚚🇩🇪 Delivery Options within Germany

Courier – direct delivery to the address provided when placing the order (1–2 business days).
Personal Pickup – available upon prior arrangement.

📦🇩🇪 Delivery Cost within Germany

Courier – from € 8.00
Personal Pickup – free of charge

🚚🇵🇱 Delivery Options within Poland

Courier – direct delivery to the address provided when placing the order (1–2 business days).
InPost Parcel Lockers – pick-up at a convenient location selected during checkout (1–2 business days).

📦🇵🇱 Delivery Cost within Poland

Courier – from € 6.00
InPost Parcel Lockers – from € 5.00

Payment methods

🔒 We offer secure payment options:

Bank transfer – you will receive transfer details in the order confirmation email.
BLIK – fast mobile payments.
Payment cards – Visa, Mastercard, Maestro.
PayU – fast online payments.

💳 Are my payments secure?

Yes! All transactions are processed through certified payment operators, ensuring full protection of your data.

📩 Have questions?